SSQQ
REPUTATION ON THE LINE
Now that we have completed the Reputation Trilogy, it is time to
take a look at 2007 criticism that has been
leveled at both SSQQ and its owner, Rick Archer.
As you know from my articles on "Smear Campaigns" - Spin, Harvest
Moon, and Vesuvius - any rumor, no matter small, can become a
destructive acid if left unchecked.
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ALLEGATION ONE:
THE SSQQ SALSA PROGRAM IS BELOW AVERAGE
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-----Original Message----- From: JW Sent: Wednesday, June 27, 2007 4:10 PM To: dance@ssqq.com Subject:
Salsa Classes and Instructor Quality
My name is John. I am an active Salsa Dancer here in the Houston
Area. I do not know if you are aware of this, but one of your
"instructors' " classes is available via YouTube. Although the
initiative is nobel (as to workshops like this should be offered on
all dance studios), the technique and execution observed
throughout the class is below average to mediocre.
As the owner of the SSQQ
it should be in your interest to
review the agenda of the class, and foremost the ability,
experience, training, and certification of your instructors before
offering special topics workshops such as this. This will
prevent misguiding people into developing bad habits, or just
plainly wasting their monies.
Sad that this is the material that
they teach at SSQQ. I have never taken lessons there and i
probably won't if the instructors are like this.
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Rick Archer Replies:
John is a key player in a future SSQQ Reputation Story titled 'Alex'.
The story of
Alex
will likely appear in the next Newsletter.
In response to John's criticism, I am going to start by showing two pictures.
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Originally, my former
wife Judy Archer
created the Salsa program here at SSQQ. Before Judy
started her work, there was a near-complete vacuum. For
example, we offered one Salsa class a week as of January 1998.
Throughout 1998, our Salsa classes averaged maybe a dozen students a
month. Nor was there any phenomenal growth... by the year's
end, we had added an Intermediate Salsa class, but that was the
extent of it. That's what Salsa looked like in the Nineties.
However Judy sensed a growing interest. Even before Ricky
Martin came along
in 2000, Judy had begun to study Salsa carefully. By mid 1999,
Judy had created a series of syllabi for Intermediate and Advanced
Salsa classes. She began to train new
teachers.
'If you build it, they will come'
- thanks to Judy's hard work, we had the studio's first Advanced Salsa class by July of
that year. I figured that was where Salsa would crest,
but to my surprise throughout 1999 the energy kept growing. By the end of 1999, we had eight different
Salsa classes spread out over two days a week (Tuesday, Saturday).
By the time living la vida loca
turned Salsa into a world-wide
phenomenon in 2000, Judy had
positioned the studio perfectly as the best Salsa program in
Houston. Because she got us there first, Judy deserves a lot of
credit for getting SSQQ off to a great start. The year
2000 was the craziest in studio history thanks to her.
Salsa was strong at SSQQ every year after that with one exception. Unfortunately
9/11 put a serious damper on things, but Judy nursed the Salsa
program back to health. By 2003, the numbers were almost back
to pre- 9/11.
Unfortunately, in November 2004, without warning, Judy quit the studio.
Her sudden action threw us into
crisis mode at the time. Out of respect for her contributions
and the fact that we have a daughter, I have to date avoided sharing
the gory details.
But I will reveal one thing. About the
time she left, Judy predicted that her highly successful SSQQ Salsa program would
fall into disarray after she was gone.
Three years later, let's revisit that statement.
Judy was still with us in June 2004. That month our Salsa numbers were
phenomenal. 357 Salsa students in one month is an incredible
total. In just five years, Salsa had passed Western to become
the backbone of the studio. Therefore when Judy left a few
months later with her parting shot, no question about it, I was pretty
worried.
Fortunately there were other talented people who stepped in to make
up for her loss.
Linda Cook
took over the overall leadership of SSQQ Salsa. During
Linda's era, the numbers have increased 37% in three years. Salsa was supposed to be hitting its peak back in
2004. Not only did Salsa fail to subside, if anything, Salsa
has only grown larger. Looking at the numbers for June
2007, do you have any idea how
incredible a total like 490 Salsa students is?
In November 2004,
Steve Gekas
took over Judy's Advanced Salsa class on Tuesday. This class
was considered one of the toughest Salsa classes in the city. At the time Judy quit,
Steve was Judy's protégé. Judy left some large shoes to fill and
Steve had little experience at the time. I simply asked him to
try. Steve was brave enough to do that. To his credit,
Steve was not just good, he was terrific! Over the past three years, Steve's reputation
as an excellent Salsa instructor has grown by leaps and
bounds. It is never easy to
teach advanced dancers, but Steve had the talent. Although we
miss Steve's former partner Danielle (who moved to Alaska), Steve
deserves all the credit for carrying on the tradition of Salsa
excellence.
In addition to Steve and Linda, Jim
Coulter,
Jill Banta,
Maureen Brunetti
and Martin Anderson
bridge both eras. In 2004, Maureen was taking a break from
teaching Salsa, but agreed to come back and help when Judy
suddenly quit. These four people are solid, veteran dance teachers.
They are a major reason that respect for the SSQQ Salsa program
has continued to grow rather than wane.
In addition, one year ago we added several talented newcomers.
Dakota Wilhelm is
best known for his Advanced Ballroom program here at SSQQ on Sunday
night, but he teaches a mean Salsa class on Saturdays as well.
Rebeca and Bjorn Bangstein
are former competition Salsa dancers who teach a much-praised
Advanced Salsa class on Saturday known as Salsa Explosion.
John had a fine time amusing himself by knocking our program...
"Sad that this is the material that they teach at SSQQ. I
have never taken lessons there and I probably won't if the
instructors are like this."...
but you
know what? John was taking his pot shots at one of our rookies.
Maybe John, the self-proclaimed ombudsman who protects the
Salsa community from charlatans, would like to take Steve's
class or Rebeca and Bjorn's class. Then let's see if
he makes the same statement. No charge, John, just let
me know when you are ready to take a Salsa class from
someone in our starting rotation. You already have my
email address.
I conclude with this information: The SSQQ Salsa
Program in June 2007 had nearly 500 students.
If you want to argue with those numbers, you go right
ahead. Everyone is entitled to their own belief.
Personally, I think the entire Salsa team has done a
phenomenal job. I am incredibly proud of them.
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ALLEGATION TWO:
WHY ARE THERE SO MANY EX-SSQQ STUDENTS OUT THERE? |
-----Original Message-----
From: anonymous
Sent: Friday, June 22, 2007 5:06 PM
To: Rick Archer
Subject: ssqq instructor situation
To me, nothing is more important in
business than my people and their relations with my customers.
I apologize if I sound like I was "accusing you". It
just hurts me when I hear people talking about the people you lose,
etc.
Rick Archer Replies:
----- Original Message -----
From: Rick Archer
To: anonymous
Sent: Friday, June 22, 2007 4:46 PM
Subject: RE: ssqq instructor situation
The Students I lose… well, I didn’t see that as part of your
original statement.
Yes, this is a problem. We lose students
all the time. And if you
analyze it, you will understand what the reason
is. SSQQ offers the equivalent of
Grade School, High
School and College level dance material, but not Masters level.
Our strength is Group Classes. But Group classes can never train
highly advanced dancers.
Therefore our
system is our strength… and it is our weakness.
When people wish to become good, I mean really good, they need
private lessons. That's when higher-level
teachers step in to recruit our students
away from us.
Our problem is that we don’t specialize at SSQQ. We
are good at everything, but we aren't necessarily "The Best". So
if someone is a good Salsa student or a
good Western student, we stand to lose
students to the ‘Specialists’.
We lose many of our top students simply
because they have become so good they want to get better!
SSQQ keeps a
lot of
Houston dance professionals in business,
believe me.
But this doesn't necessarily mean there is
something "wrong" with SSQQ.
There is no dishonor in this situation. We are what we are - a
marvelous training center for a large group of people with a
philosophy aimed at Community more than Individual Excellence.
We take more pride in pointing out how many people get married
through the help of SSQQ than necessarily how many dance champions
we produce (although we have done that too).
I contend that SSQQ is the finest place on the planet for people to
get started. We have trained the dance equivalent of an entire
LEGION of students over the years with our system. Currently
Fifteen thousand students take classes at SSQQ per year.
- Where else are
students going to find two or three parallel classes a week?
-----Original Message-----
From: Tiffany E
Sent: Tuesday, August 07, 2007 7:41 AM
To: dance@ssqq.com
Subject: Salsa Intermediate
Hello, I am new to SSQQ and I LOVED it! Last
month's Beg Salsa was the highlight of my week!!!
I just wanted to ask a quick question. I will need to flip
flop between Tues and Sat for Intermediate in August but I
only signed up for the Tues. Is that ok? I remember being
encouraged to come to more classes in Beg Salsa but I wanted
to make sure that its ok to just pick what day works best in
the week for me as long as its the same class.
Keep up the great work, and I think your salsa program is
great. Hats off to Jill for a job well done in Beg Salsa.
Thank you and have a great day!
(My reply was simple:
"Thank
you for the nice words. Yes, you may rotate btw the three
parallel classes. Your receipt includes all three nights
for the price of one."
- Where else are
students going to find two-hour classes for the same price they
pay for one-hour classes everywhere else?
- Where else are
students going to find a FREE, built-in Practice Night right
after class?
- Where else are
students going to find six different levels of the same dance
being offered simultaneously?
Furthermore, we don't
just train babies. We have many Advanced classes. SSQQ
is able to take students all the way from the Beginning level to
Super-Advanced in our Salsa, West Coast, and Western Program.
We can take students to Advanced in Ballroom and Swing.
When it comes to dance champions, SSQQ has accomplished this too
whenever we have tried. Have you ever heard the story of
Heartbeat? In 2003, a
charismatic SSQQ dance teacher named Susie Merrill took a team of
SSQQ dancers to Nashville and won the World Championship for Best
Dance Team. No, not a city championship or state championship
or american championship.
They beat the World. I remember one comment in particular,
"Where did you get all those men who know how to dance? I've
never seen so many men with rhythm in my life!"
I contend if you get a Specialist here at SSQQ, the line of
champions produced would be eye-catching. Currently
Scott Ladell is doing this exact
thing!
Now it is true we lose some people to other places when they seek
higher training than we have available. But if we keep these
people here at SSQQ for one, two, even three years before they move
on, does that justify calling us a failure? No, I don't think
so.
In addition, the people you speak to at
Wild West are not ex-SSQQ. They are
essentially ‘graduates’, i.e. people who learned
what they came for and don't need lessons any more.
Let's say I look at the NBA and point out how
many ex-Duke players there are. Some moron might say, "Wow,
look at all those Duke players who aren't at Duke anymore!"
And I say, "Wow, look how many fine basketball professionals that
Duke is producing!"
I would venture to guess that SSQQ has
more EX-students than any other dance studio on earth.
Now how intelligent is it to have some drunk at Wild West point out
all the dancers on the floor who don't go to SSQQ any more and use
that to conclude our studio is mediocre?
These people didn't 'dump' SSQQ, they simply graduated.
If anything, the constant presence of one former SSQQ student after
another on the Wild West dance floor means we are doing our job.
Now ask yourself this question - has any dance studio on Earth ever
accounted for more weddings?
People get married here because SSQQ is about Community. Our
emphasis has always been on the 'Social' Side of Dancing. We dance
at SSQQ for the fun of it. Friendship. Romance.
Excitement.
We
are here to serve the entire city of Houston without regard for who
learned what dance pattern where. Do you EVER see us putting
down another teacher or another studio? Of course not.
There are excellent professionals throughout the city.
And if one of their students wants to come to our Christmas Party or
Halloween Party, this student is more than welcome. And this
teacher can feel comfortable we aren't going to pull that student
aside and lecture them on SSQQ greatness. All we care about is
whether they enjoy the party or not.
And if one of their students wants to come on one of our cruises, by
all means they are welcome. If we find out they learned to
dance elsewhere, we promise not to leave them at Costa Maya.
We don't care where you learned to dance, what race you are, what
religion you are, what color you are, or what planet you are from -
if you are a good person, you are welcome here (but if you
are rotten, we will ask you to take a hike.)
SSQQ wants to teach people to become an excellent
dancer for a reasonable price and
we hope each person has fun while they are here.
And if they end up getting married in process, don't
say we didn't warn them. Slow Dance and Romance go
hand in hand at SSQQ.
The danger of Cupid's Arrow is hidden in every corner
of our studio. You never know what direction Love
might come from, so dance at your own risk.
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ALLEGATION THREE:
THE QUALITY OF SSQQ INSTRUCTORS IS POOR |
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-----Original Message----- From: UCSomeoneSpecial Sent: Tuesday, November 09, 2004 1:22 AM To: dance@ssqq.com Subject: Re: samba problems
By the way, I went and took a refresher class and then stayed to
just practice dancing at a place called Elvia's. The class instructor
was a gentleman by the name of Johnny W. When he found out I
was from SSQQ, he said some rather snippy things. I did not dignify
them with a response, because I thought it very unprofessional
behavior on his part. However, I would be interested in hearing
about the friction between SSQQ and the other studios in town, so I
don't get blind-sided like that again. Gimme the scoop.......
15. John, aka
jw152466 (July 27, 2007)
This is the root of the very problem. There are people out there
that think they can dance or sing because they have been doing this
for a while, but in reality they don't - or are not born with that
gift. Then they go about trying to teach things beyond their actual
skills and in the end you produce mediocre dancers. Funds should be
invested in the proper way with a trained, certified dancer.
-----Original Message-----
From: anonymous
Sent: Friday, June 22, 2007 5:06 PM
To: Rick Archer
Subject: Re: ssqq instructor situation
One of the complaints I hear about SSQQ
out in the "real world" is that they don't really have any
real qualified instructors...
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Rick Archer Replies:
SSQQ is
currently celebrating its 30th year of business. Please
contemplate
that number for a moment: 30 years.
How does any business that is mediocre stay in business for 30
years?
Furthermore, our attendance is climbing. Three years ago in
June 2004 we had 1,014 students. Last month in June 2007, we
had 1,245. This climb is even more impressive when you realize
our parking lot has been reduced by 25% while the rest of our parking
lot reeks of threats and hostility (e.g., take a look at how many
signs threaten to tow).
Just imagine what our attendance would be like if we had a favorable
climate that actually supported our business.
And to be honest, we contribute to the
parking problem ourselves. Fifteen thousand dance students a
year means a lot of cars, yes? We never had a parking problem
until we began to grow.
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But that doesn't really
go to the heart of the issue, does it? The allegations
specifically concern the quality of our instructors. Just
because we have a thriving business doesn't mean our teachers are
any good, now does it?
John said this:
There are people out there that think they can dance or sing because
they have been doing this for a while, but in reality they don't - or are not born with that
gift. Then they go about trying to
teach things beyond their actual skills and in the end you produce
mediocre dancers.
You know what? You might be surprised
to know that I agree with John. When it comes to teaching Social
Dance, my industry is totally unregulated. There are no
inspectors for dance teachers.
In truth, any gypsy with a gold-capped tooth can set up shop to
teach the Texas Twostep. Plus she can predict your future as well.
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The main reason we
have an unregulated industry is simple. Even the most mediocre
of dance teachers is unlikely to cause much public damage.
There has never been a major dance plague (except for the macarena),
few students end up in hospitals, dance teachers don't typically
join gangs, only a few murders here and there, by and large the Mafia has not
laundered any funds in the dance business, only a few dance studios
peddle dope on the side, and, if you overlook the tattoos, we are a
pretty well-scrubbed group.
Indeed, there has never
been a public outcry to regulate the dance industry because we are a
pretty harmless bunch.
I would say in my 30 years the worst thing I ever heard about dance
studios was some guy who took little old ladies for every cent they
owned... and went scott free because apparently his victims had so
much fun in the
process they didn't bother pressing charges.
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Since there are no
city dance inspectors, how is the general
public to protect itself from mediocre dance teachers?
I suppose one way is to read what people have to say about each
individual. For example, John was out there protecting the
Salsa Community from Alex by posting the six-minute snooze video
plus adding every nasty comment he could think of. However,
after we post the Alex article in our next issue, you will discover
that John was way off base. But that can wait a month.
One thing I do know is that if I do not reply to negative
allegations, then the word on the street is allowed to multiply
unchecked.
SSQQ Dance Studio
has two dozen experienced, excellent instructors.
I
have already listed the Salsa Staff
earlier. Our Salsa Program, in my opinion, is phenomenal.
I also consider SSQQ to have the finest Western Program in Houston.
Yes, there are many excellent Western professionals out there.
But there is no finer collection of instructors in the city.
Furthermore, I believe the 'Whole' is greater than the sum of the parts.
Working together, we train countless numbers of excellent Western
dancers.
Every Western
instructor we have is strong.
On the Western side, I have Sharon Shaw, Linda Cook, Ben Liles,
Rachel Koenig, Daryl Armstrong, Scott Ladell, MG Anseman, Jack
Benard... these instructors have been with us from 7 to
20 years. I get constant praise on each and every one of the
them. In addition we have eight Junior Western instructors who
are dynamite in their own right.
In West Coast Swing,
thanks to
Bryan and Lisa Spivey
leaving the Staff unexpectedly, I was forced to come out of
semi-retirement. I had been easing my way into a writing
career when Life called. But I am starting to enjoy myself.
Teaching Martian Whip in July with Cher
Longoria was a blast! By the way,
I have 30 years of experience. I was teaching Martian Whip
when Bryan was learning to walk. Jack Benard
has been dancing Whip/West Coast since the Nineties and has three years
of teaching under his belt.
Scott Ladell, the new addition to
our Staff, has proven to me he is one of the best natural teachers I
have ever had on the Staff (read
story)
In the East Coast Swing program, we have
Maureen, 20 years,
Steve Gabino, 5
years, and myself again. Marla
Archer is the rookie with one year
under her belt. Our Swing teachers are good. The only problem is that we are
thin... we need to rebuild our Swing Assistant program. If anyone
wishes to be a future Swing instructor, let me know.
Ballroom
has Dakota Wilhelm,
2 years here and several more at other places,
Jack Benard, 1
year, Jill Banta,
3 years, Marla Archer,
2 years, and myself.
If someone wishes to point a finger, Ballroom would be the only
program I would agree could use more experience. That said,
please understand that
Ballroom at
SSQQ is a relatively new program. Give our Ballroom Program
time to mature. Don't forget that Salsa was
a fledgling program once and now it is a raging forest fire.
If you saw how popular
our Sunday Ballroom Practice Night is, you would have to agree that
our Ballroom Program is off to a very promising start. In the
space of one year, interest in Ballroom has grown so much that we
have added a second night (Thursday). Ballroom Dancing is
doing quite well at SSQQ, thank you for asking.
Did I forget to mention Zydeco?
I sure did. We have an incredibly talented instructor named
Willie Bushnell
who has been packing them in for nearly a decade on Saturdays.
Besides Zydeco, Willie has another popular course called
R&B Twosteppin'.
Along with his valuable assistants
Ronnie Alexander and
Willie Ellis, Mr.
Bushnell is a studio legend in his own right. We are fortunate
to have all three men!
As for the SSQQ Staff in general, our instructor program has an
entire network of support people.
In addition to the two dozen veterans I listed above, there are
Junior Instructors, Assistants and Volunteers that deserve credit
too. Besides our Lead Instructor, I would estimate there are two dozen more Junior instructors
and Assistants supported by 50 volunteers. In essence, we
don't just have one person out there showing a 100 people how to
dance slow slow quick quick. Behind the Instructor is an
entire army of talent to help each individual catch on by quietly
working with the person one on one. We are deeply fortunate to
have people like these who unselfishly volunteer their time to
assist in the teaching process.
In conclusion, I acknowledge there are many top-flight individual instructors
throughout Houston. But there is no finer
Group of dance teachers in the
entire city. At SSQQ, we know what we are doing, trust me.
I am proud of my Staff.
I now wish to offer an odd
piece of evidence in support of our dance program.
SSQQ STREET CRED
Rick Archer's Note: As I was researching the Internet via Google
for information on Sharon Crawford Shaw's Western Waltz class,
completely by
chance I was taken to a Baytown chat room.
The first comment was dated 2005, but all the recent communications
were dated April 2007.
Please read the chain of correspondence.
Baytown Talk
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Sherry Bridges (slbridges4)
July 20, 2005 10:47 PM
ballrom dance lessons for beginner adults
Anybody know if Cheryl's dance studio is offering anything soon? Is
ANY place offering it in the fall or spring? Sounds like a lot of
fun! Let us hear from you! Thanks!
dancin fool44 (dancinfool44)
March 27, 2007 6:53 PM #2 of 22
Reply | Request staff review
Sherry,
Go to the website for the City of Baytown and in the Parks and
Recreation section you will find information about the ballroom
dancing classes that are taught here at the Community Center.
As my name implies, I am definitely a dancin' fool! I have taken
lessons at a studio in Houston called SSQQ for years, but would love
to do some dancing here in Baytown. When I inquired about the
ballroom dancing here, I was told that unless you have a partner, it
wouldn't be a good idea to come.
Unlike SSQQ, partners here don't switch, so if you are single (as I
am) you are pretty much left out. I can understand that some couples
don't want to switch partners during the lessons, but it leaves
singles such as myself out in the cold completely. Of course that is true for
just about anything in Baytown - if you're a single adult, you have
to travel to Houston! There are other studios that are a bit closer,
so I've included links to their websites too.
You didn't say in your initial post whether you were single or not,
but irregardless I definitely want to encourage you to get out and
do some dancing!
Kendall Thompson (TXQueenie)
March 27, 2007 10:02 PM #3 of 22
Reply | Request staff review
Hey there! At last look Cheryl did not have ballroom. My dance
studio in Deer Park is starting adult ballroom in the fall. It is
called STEPS dance academy, great place! Hope that helps!
dancin fool44 (dancinfool44)
March 27, 2007 11:21 PM #4 of 22
Reply | Request staff review
Awesome and I wish you much success with your ballroom program.
Maybe I'll check it out some time!
HOUSTON MOD (HOUSTONMOD)
March 28, 2007 5:55 AM #5 of 22
Reply | Request staff review
SSQQ...its a great way to meet people and loads of fun. I have
been going for a long time and its a regular part of life now.
Kendall Thompson (TXQueenie)
March 28, 2007 7:46 PM #6 of 22
Reply | Request staff review
Guess I should clarify, I take dance at STEPS lol I run my own
business but its not a dance studio! I dont have time to do that lol!
Good luck learning to dance, its so much fun!
Shelby Lou (ShelbyLou)
March 29, 2007 11:39 AM #7 of 22
Reply | Request staff review
Erin Flores: I would love to take dance classes! I have taken them
for years but quit when i had my girls, but it is great exercise.
Keep us updated about opening up a new studio!
vickey bordeaux (christmasdawn)
March 29, 2007 2:03 PM #8 of 22
Reply | Request staff review
Erin, I would love to take ballroom dance
classes. SFW, way over 21.
dancin fool44 (dancinfool44)
April 1, 2007 2:36 PM #9 of 22
Reply | Request staff review
To HoustonMod:
Yes, SSQQ is a great place (I only wish it wasn't so far away!)
Not only is it a great place to dance, it's also a wonderful place
to meet people. Although there are many singles who take dance
lessons, there are also many couples who come to take lessons
together.
You said you have been going for a long time - what classes have you
taken and who are some of your favorite instructors?
Vickey - if you are a SWF (way over 21 like me), you should
definitely check it out (ssqq.com).
HOUSTON MOD (HOUSTONMOD)
April 2, 2007 6:11 PM #10 of 22
Reply | Request staff review
I have taken most western swing classes and the swing classes at
SSQQ....Ben is my fave instructor and of course I love Fri night
practice and free refreshments...
dancin fool44 (dancinfool44)
April 2, 2007 11:02 PM #11 of 22
Reply | Request staff review
I haven't had the pleasure of taking any classes from Ben. I have
taken almost all of the Ghost Town as well as Hustle from Scott
Ladell and love him. I have taken West Coast/Whip from Dakota
Wilhelm and he is awesome. I am currently in his Accelerated
Ballroom program and it's a challenge to say the least!
HOUSTON MOD (HOUSTONMOD)
April 4, 2007 5:53 AM #12 of 22
Reply | Request staff review
ya Dakota is really nice....I just took Beg western swing again
with my wife that has
never been there before...he was the teacher
dancin fool44 (dancinfool44)
April 4, 2007 10:00 AM #13 of 22
Reply | Request staff review
That boy can dance anything! His wife Susie helps him with the
West Coast/Whip classes he teaches and she is great too. There was
one particular step that for some reason I just couldn't get. I
asked everyone I knew to help, but nothing worked for me. Dakota
explained it in a way that I immediately understood and after that I
had the step. He encourages questions and is really good at using
illustrations to get his point across. He also has a great sense of
humor and makes the class so much fun. Have you and your wife ever
taken any of the ballroom classes? If not, I would encourage you to
do so. I have found that the skills and technique I have learned in
the ballroom classes have made a big difference in my Western
dancing. Dakota is a stickler for technique (the entire first month
of the Accelerated class focuses on technique.) Many of the patterns
in the classes are the same (as in Western and ballroom Waltz), but
with a difference in technique.
Sharon Crawford's Waltz and Chacha classes on Wed. nights are
awesome.
Scott Ladell just finished with a series
so he probably won't teach it for awhile, but one day you need to
take Scott's Nightclub twostep. It is one of my favorite dances and
I know your wife would love it.
Also, Baytown now has a Ballroom Dancing club with lessons right
here in town (Monday night for beginners and Wednesday night for
advanced.) They have a dance one Friday night a month (all at the
Baytown Community Center).
Unfortunately they emphasize couples dancing together, so there's
not really a place for me (hence I go to SSQQ or other places in
Houston).
(Side Note:
The man who praised Dakota Wilhelm had the
nickname 'dancin
fool44'.
By coincidence, Dakota's email address once read 'dance-n-fool'. I
realize it is possible that Dakota was actually praising himself,
but I really doubt Dakota would go into a Baytown chat room to pump
up his resume.
Furthermore, the man in the chat room seemed knowledgeable about
Baytown dance activities. Dakota lives in Southwest Houston.
I combed my database of 14,000 entries. Dakota was our only
'fool' and I say that with respect. So I have no idea who those
people were in the chat room.
By the way, I am always flattered that people will drive from
Baytown and all the other far-flung locations of our Metro area to
participate at our studio. Marla, my wife, drove in from
Kingwood to take classes when I first met her. She explained
the problem finding a good studio out there. So I understand
how hard it is to find a studio like SSQQ in your neck of the woods.
For all who drive a long way to join us, Thank you for the
ultimate compliment of your time, your gas, and your determination.
And thank you also to people who drive only a shorter distance. We love you
too. Now, quit complaining about how far you drive.
Despite everyone's secret wish, it would be difficult to open a
studio across the street from every student's living room.)
Here is
Rick's Point:
"One of the complaints I hear about SSQQ
out in the "real world" is that they don't really have any
real qualified instructors..."
I suppose I can type
till I am blue in the face about how good my SSQQ Staff is, but the
cynical among you might say "Well, what did you expect him to say?"
After reading these sincere and totally unsolicited compliments, I
hope our readers are further persuaded that we really do have excellent instructors.
I have no idea who these people are who participated in the chat
room. You have my word on that. I simply know that they said
extremely kind things about SSQQ Instructors Ben Liles, Dakota
Wilhelm, Sharon Crawford Shaw, and Scott Ladell as well as about
SSQQ in general.
Maybe our Staff Reputation is pretty good after all.
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|
ALLEGATION
FOUR:
RICK RUNS OFF HIS BEST INSTRUCTORS |
-----Original Message-----
From: anonymous
Sent: Friday, June 22, 2007 5:06 PM
To: Rick Archer
Subject: ssqq instructor situation
One of the complaints I hear about SSQQ
out in the "real world" is that they don't really have any
real qualified instructors, for the most part,
and every time they have ever had a good
one...they run them off eventually or they quit because they get mad
at Rick or Rick gets mad at them.
This
I have heard repeatedly. They are quick to start calling off names
of people out there today teaching professionally that used to teach
at SSQQ... all of which now pretty much "knock" SSQQ.
I guess I was just not wanting to hear people say "...well
Rick fired another one".
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Rick Archer Replies:
A letter like the one
above feels like a fishing expedition. This person hasn't
named one person or one single incident that I can wrap my brain
around. They just throw their line out in the water and see if
I will bite.
Open-ended criticism like the letter above invites a general airing
of dirty laundry. For the record, I am willing to write about
anything that involves me. I am not perfect, but I also have
little to hide. I think a cursory review of my web site will show I
am basically an open book.
3 people have left the studio under a dark cloud. I refrain from being specific not for my sake, but out of
respect to what they contributed while they were here.
The reader needs to understand that if any instructor who has left
wishes to open the door, I will be more than happy to share my side
of their situation. My conscience is clear.
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"Every
time they (SSQQ) have ever had a good one...they run them off
eventually or they quit because they get mad at Rick or Rick gets
mad at them."
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Talk about a shot in the
dark!
You know, there
aren't many instructors who have left in anger or have been fired
here at the studio.
Is it really that hard to name
someone?
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I decided to
give it some thought. After a review of all the skeletons in my closet, I came up with
12 people who have left for anything other than harmless
reasons over the past 8 years.
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3 people definitely
left under a dark cloud. For legal reasons, I am prevented
from telling the true story about one. The other two extracted a
promise from me that I would not write about them.
I did ask #4 and #5 to leave to
make room for a new full-time instructor (this is the only
incident I actually regret. I wish I had handled it better. I hope they will forgive me.) #6 was the Samba Lady
(you will read about her next month.) #7 quit after
breaking up with their romantic partner here at the studio (I
consider this move a betrayal because I depended on this instructor a lot). I
asked #8 to go after not showing up for work for a month. #9
quit because they ran the All-Studio air-conditioner all day long every Saturday
and didn't like getting chewed out about it (they should have only
cooled one
room). #10 has already
returned to our Staff. #11 and #12 left because they held a dual
allegiance to a competing dance program without asking my permission.
Once I found out about it, I asked them to choose. They did...
they left.
All this stuff is water under the bridge.
Except for the Dark Cloud 3, if any of these people want to return,
I would welcome each and every one of them back, even #7 who
betrayed the me.
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90% of the SSQQ Staff
members who are
no longer with us left on good terms. It is
a little known fact that even dance teachers have lives outside of
the studio.
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- Five of the best
instructors the studio ever had left to move to another city.
Fortunately one came back (Jack Benard) and I wish the other three would too!
- A very valuable instructor left because
her husband's work schedule changed and she needed to stay home with her
young children on the night she taught.
- Several people left for the simple reason that
all their friends had moved on. No hard feelings.
They are welcome back any time they wish.
- One highly talented
instructor left to go law school.
- One highly
talented instructor left to open her own dance studio in Austin.
- But you know what? The
major reason most SSQQ instructors left is because they got married.
It was time for them to move on. "Marriage the Death of
Dance". For example,
looking at one specific month - December 2002 - I counted a
dozen people who met their spouses here at SSQQ and
eventually left.
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Yes, it is true that
over the past eight years several SSQQ instructors have left for
angry reasons. The average is 1.5 per year.
Perhaps after
reading what I said above, you will
decide this brief synopsis supports rather than disproves the
suggestion that I am a hot-head who runs
people off.
I disagree. I have only fired two people in
the past eight years... and one of them came back.
I don't think the criticism that I run people off is
justified.
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The
vast majority of my instructors leave in friendship, not in anger. I would take
every single one of them back in a heartbeat.
Furthermore, I want to understand something else. Only
Jack, Linda, Dakota, Marla, and myself actually depend on
SSQQ to make a living. All the rest - 50 some people
in all - have jobs elsewhere. They work or teach at
SSQQ for one specific reason - they like to teach and they
like being here.
If I was quite the tyrant the allegation suggests I am,
every single person on my Staff could afford to walk out the
door in protest. They don't depend on me economically,
so the phrase 'take your job and shove it' would not be much
of a stretch.
Instead, they stay. These people stay for a lot of
reasons, but one main reason they stay is because I let them
do their job with a minimum of criticism and BS.
I would like to point something out. If you took the
time the read the Baytown Chat article, you may have noticed
there was one name missing - Rick Archer. Go back and
review the names - Ben, Sharon, Scott, Dakota.
And our most successful program - Salsa - does not include
my name either.
The Reputation of SSQQ has been built on the hard work of a
lot of people besides me. And you better believe I am
well aware of this fact. I am GRATEFUL that people of
this caliber are willing to work for me. I do NOT wish
to see any of them go, I promise.
Therefore I treat each and every person who works for me
with respect. I pretty much leave my instructors alone
and let them do their job. But that doesn't mean I
don't keep an eye on them. I don't say anything
because they are professionals who don't need much
direction.
I may not see my instructors every day or offer compliments
as often as I should, but I appreciate each person who works
at SSQQ for the job they do. And they know I mean it.
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I had just finished
saying the criticism that I run people off is
not justified when Bryan Spivey resigned.
Just as I was about to publish the story above telling the world how
well I treat my instructors, I received a
stunning blow - Bryan Spivey, one of my top instructors, resigned
without any warning. So maybe it is true I run people off.
Now isn't that ironic?
Bryan's totally
unexpected resignation makes him my Unlucky 13. Unable to
overlook the unpleasant coincidence, I decided to complete the story
and publish it on Friday the 13, 2007.
"Every
time they (SSQQ) have ever had a good one...they run them off
eventually or they quit because they get mad at Rick or Rick gets
mad at them."
I did not fire Bryan.
In fact, I asked him to reconsider... several times in fact.
So the question becomes: Did Rick run Bryan off?
If you have followed the entire five chapters of our Reputation
Story including the Trilogy, you will understand that any ambiguous
situation like this that is allowed to stand without your side of
the story in place is bound to lead to disaster.
Here is a quote from the Harvest Moon Ball Story:
Based on
the experience of the events surrounding the Harvest Moon Ball,
I reached the unmistakable conclusion that you have to stand up
for yourself when you are unfairly accused of something and
speak the truth at the top of your lungs.
If you don't, then people will believe the other guy.
Otherwise, your reputation will suffer irreparable damage.
So there you have it.
Please hear my side of the story before you make up your mind.
Please read the story and decide for yourself whether I ran Bryan off
or not.
By the way, this story is being published under the threat of legal
action by Mr. Spivey. Therefore we have to play a little
game first to make his lawyer happy before we get started.
"The views and opinions expressed in
this article are strictly and
exclusively those of this writer, and are not to be
interpreted as criticism
of any other person or institution.
Nor are they intended to malign or to express any
infamous view of any such person or institution."
RJA 8-2-2007
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On Tuesday, July
10th, I received these two messages:
-----Original Message-----
From: Bryan Spivey
Sent: Tuesday, July 10, 2007 5:44 PM
To: Rick Archer
Subject: RE: leave of absence
Rick:
I am sending you my resignation via this email. Thanks for
letting me be a part of your SSQQ Whip program and teaching
at your studio for over 5 years. I have enjoyed my time at
SSQQ, and I will miss everyone. Lisa and I can finish the
month of July if you like.
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I confess that Bryan's letter knocked the wind
out of me. As the Instructor Highlight points out, Bryan is
Dance Director of the Whip Program at SSQQ Dance Studio.
Now only that, for several years now, I have
considered Bryan Spivey to be my
protégé. He was the
man I was grooming to be my successor at the studio. I even told him so. For five years now,
I have been preparing Bryan for the day that he would take over my
studio.
I was completely stunned. I had not seen this coming.
During the week of July 4th, the studio was closed so that we could
refinish the floors. On Sunday, July 8th, we reopened for
business. At 4:30 pm as I was about to begin my Western Swing
class in Room 2 at the studio, I could not get my Western CD into
the CD player.
We had been closed for a week. It was empty the last I had been
here. So I hit reject and out came a music CD with Bryan's
name on it. That's when I noticed a second laying near by with 'Lisa
Palmer' written on it. Lisa just happens to be the lady Bryan
married on April 28, 2007. I should know. I was at their
wedding.
I smiled. These two CDs meant that Bryan had been at the
studio this morning to conduct private lessons. I was glad to
see he was busy!
Two days later Bryan resigned.
THE STORY BEGINS
Bryan Spivey has been the Prince of
SSQQ for several years now. He has always been special
to me.
Like me, Bryan lost his father at an early age. For a
boy, it isn't easy growing up without a Dad. Bryan was
lucky to have a great Mom - Yvonne - but it helps to have a
father too.
For this reason I have long felt a kinship. I
won't deny I have favored him over others for this reason.
For example, Bryan Spivey is the only SSQQ instructor
with his own
Biography Page. I have followed his career
closely and written down his accomplishments with the same
pride a Father would.
In March 2005, I extended to Bryan a favor I have
never granted another instructor - Permission to work at
another studio in addition to mine. After a falling
out between Mario Robau and the D'Amicos over at Southwest
Whip, Bryan came to me to ask for permission to seek one of
the openings over at Southwest. We talked for a couple
hours. It is not the easiest move in the world to
allow your top teacher to work for your competition.
At the time, Bryan assured me of two things: One, he
would work to form a bridge between the two organizations.
Two, he would never put the interests of Southwest Whip
ahead of SSQQ. Since I trusted Bryan completely, I
nodded my approval. Then I turned around and wrote the
letter that got him the job.
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By coincidence, another SSQQ instructor began
to work for a competitor about the same time without bothering to
ask me. When I found out, I asked the instructor to choose.
Although the instructor chose the competition, I admit that I
regretted seeing him go because he was a very good man.
The point is clear - I gave Bryan privileges that no other
instructor had as befitted his position as next in line at the
studio.
SOUTHWEST WHIP
At the same time that Bryan began teaching at
Southwest Whip, I decided it was time to promote Bryan to become the
Director of the SSQQ Whip (West Coast Swing) program. Here is
a brief letter from Bryan's
Biography.
Saturday, April 9,2005
hey rick,
lately, i have had zero time to reflect back, but i am extremely
grateful and honored that you have given me the permission to
work both places and entrust me as the head of the whip program.
i am very excited about this. im honored that you can trust me.
i have found that you and lisa and a couple others are people i
can really trust and respect.
Thank you, bryan"
That same summer I spoke quite frankly
with Bryan about my intention of handing my studio off to him
someday. I told his future wife Lisa the same thing when she asked
me to confirm what Bryan had related to her. At the time, I couldn't
imagine a better choice than this incredibly talented young couple.
We can fast-forward through the next couple
years. Life was very hectic for Bryan and Lisa. Here are
some of the highlights:
- Top Teacher Award, America's Classic
(April 2005)
- Top Teacher Award, Southwest Regional
(May 2005)
- First Place with Lisa Palmer, Pro-Am,
Southwest Regionals (May 2005)
- Two-time First Place with Yvonne Spivey
(Bryan's Mom!) Texas Classic (May 2005)
- Bryan proposed to Lisa in August 2005
- Top Twelve finish in Classic Division
with Valerie Menard at the US Open (November 2006)
2007
2007 has been another busy year for
Bryan and Lisa. Not only did they have an April wedding to
plan, but now their first child was due in September.
Starting with the April Wedding, I will
bring the story up to present using email correspondence.
I have not changed one word in these
emails. Please be aware that I have omitted three
paragraphs dealing with opinions about our business
competition. Let me add I do not for a moment believe
those three paragraphs have anything to do with Bryan's
decision to leave.
If for some reason it becomes necessary to reveal those
paragraphs, I will gladly do so.
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LETTER EXCHANGE ONE
-----Original Message-----
From: Bryan Spivey
Sent: Monday, April 16, 2007 12:34 PM
To: rick archer
Subject: Thank you VERY much
Hey Rick,
I want to thank you so much for the card. Lisa and I
appreciate it very much, and are very happy to be working at
SSQQ. Lately, I know we don't seem to have the same pep as
we did about a year ago, but this wedding
planning/appointments is draining us. I am very much at work
with Lisa in the wedding preparations; I was unable to be
the guy that "just shows up at the altar."
Again, thank you very much for your support. After the
wedding, Lisa and I want to get working on pitching some
ideas to you that will make SSQQ's whip program flourish. I
am as heartbroken as you about the declination of attendance
in whip, but I think you, me and Lisa can make somehting
happen.
Sincerely, Bryan
RICK'S NOTE: As you can see,
Bryan and I were on excellent terms. I knew money was tight,
so I tried to help by giving the couple an early wedding
gift to pay some bills. That is what Bryan is responding to.
REPLY TO LETTER ONE
-----Original Message-----
From: Rick Archer
Sent: Monday, April 16, 2007 1:43 PM
To: Bryan Spivey
Subject: RE: Thank you VERY much
Bryan, you are very welcome.
I appreciate your letter and I appreciate that you have been
loyal to the program despite I am sure many temptations to
go in other directions.
I completely understand that you are preoccupied and do not
hold it against you at all.
I continue believe you can make solid money in this business
and gain quite a bit of satisfaction in the process. When
you are ready, I will be more than happy to help you get the
momentum back. And I honestly would love to teach the person
who puts us down all the time a lesson in the process.
In the meantime, I am just as happy for you and Lisa as I
can be. I am really looking forward to your wedding!
(and if there is anything you need help with, just ask.)
LETTER EXCHANGE TWO
-----Original Message-----
From: Bryan Spivey
Sent: Wednesday, April 25, 2007 5:38 PM
To: rick archer
Subject: sub for this coming monday
hey rick,
i was wondering if i could get a sub for me and lisas class
this coming monday since we will be on our honeymoon. i
don't have an updated email list of those qualified to teach
martian level. i was
wondering if you had any ideas for this monday.
REPLY TO LETTER TWO
-----Original Message-----
From: Rick Archer
Sent: Monday, April 30, 2007 10:53 AM
To: Bryan Spivey
Subject: RE: sub for monday
What about Mitch?
If no one comes through, I will take your suggestion and
combine classes. No problem.
RICK'S NOTE: In my
April 16 email, I told Bryan if
there was anything he needed, just ask. He was getting
married this weekend. Bryan looked left and right for a
substitute, but kept coming up empty. So when he couldn't
find a substitute for his Monday class, he took me up on my
offer to assist.
I came through on my promise.
Two days after Bryan's wedding, I
ended up merging his class and mine together. It was a
little awkward, but everyone understood and were good sports
about it.
LETTER EXCHANGE THREE
-----Original Message-----
From: Rick Archer
Sent: Friday, May 11, 2007 10:57 AM
To: Bryan Spivey
Subject: do you have time for a dance lesson?
I have realized just how out of touch I am with current
developments in WCS. I would like to pay you to give me a
lesson, perhaps Monday?
I think I would be more effective if I had a rough idea what
you try to accomplish in your class.
REPLY TO LETTER THREE
-----Original Message-----
From: Bryan Spivey
Sent: Monday, May 14, 2007 6:08 AM
To: Rick Archer
Subject: Re: do you have time for a dance lesson?
Hey Rick,
Amy and Robert are competing this Friday at Texas Classic,
and I see them at 6pm today. I can come by the studio maybe
on Wednesday before classes start, and there is no need to
pay.... you have done so much for me it isnt even a
consideration :O).
RICK'S NOTE: I contacted Bryan
to give me a lesson for two reasons.
First I wanted to make sure that what I was teaching in my
class was congruent with the explanations Bryan was using
in his higher level
class
Also the Dad in me wanted to find a way to put more money in
his pocket.
REPLY TO LETTER THREE
-----Original Message-----
From: Rick Archer
Sent: Monday, May 14, 2007 10:10 AM
To: Bryan Spivey
Subject: RE: do you have time for a dance lesson?
No, I want to pay. You are going to be a father soon and
every bit counts. Unfortunately Wednesday is my day off and
I already have plans. Thursday? Friday?
-----Original Message-----
From: Bryan Spivey
Sent: Monday, May 14, 2007 5:12 PM
To: Rick Archer
Subject: RE: do you have time for a dance lesson?
I can do Friday before and/or after classes @ SSQQ.
-----Original Message-----
From: Rick Archer
Sent: Monday, May 14, 2007 5:32 PM
To: Bryan Spivey
Subject: RE: do you have time for a dance lesson?
Is 6 pm a good time on Friday? 6 works for me.
RICK'S NOTE:
On May 19th, Bryan and I met for an hour.
It was an excellent lesson. The material I learned
that day included several patterns I used in my June class
that Cher and I taught on Monday.
And yes, I paid Bryan as I promised I would. He told
me again I didn't
have to, but I wanted to.
LETTER EXCHANGE FOUR
-----Original Message-----
From: Rick Archer
Sent: Thursday, May 17, 2007 12:51 PM
To: Bryan Spivey; Lisa Palmer; Lisa Palmer
Subject: a first look at your wedding story
Hi guys, I finished your story. I have a small favor… Lisa,
could you help me out with names of your father, mother, and
the cousin you danced with? And Bryan, there was a pretty
blonde girl who I believe is your relative. Would you share
her name so I can add it under her picture? And what's the
name of the young man at the end of the story?
If you wish to delete or add anything, just let me know.
Fun wedding. Thank you for inviting me.
RICK'S NOTE: Not only did I act
as an unofficial photographer at Bryan and Lisa's wedding,
it gave me great pleasure to write
a story about the event.
THE
STORY OF BRYAN AND LISA'S WEDDING
I found it odd that neither person ever
responded to my email above. I assumed they never responded
because Bryan and Lisa were so busy they
forgot about it.
June was a quiet month. Bryan and I spoke several
times in passing at the studio, but
nothing important.
The fourth weekend of June was the last time I saw Bryan and
Lisa in person until the day before their resignation.
Saturday: Bryan taught a crash course at the
Saturday, June 23 Sock Hop.
The party was fantastic by the way.
Sunday: On June 24, the day after
the Sock Hop there was a baby
shower for Lisa.
My lovely West Coast Swing
assistant Cher Longoria was kind enough to host
this baby shower for Lisa at
Cher's home in West University. Cher is very close to Bryan
and Lisa. Cher and her friend Robert rode with Marla
and I down to Bryan and Lisa's wedding a month earlier.
That's when Cher decided she was going to ask Lisa for
permission to throw a Baby Shower.
The Baby Shower was quite a production. Cher is quite the
organizer according to Marla, who was one of the women from
SSQQ that afternoon. It was a big event. Marla told me there
were about 15 women there. In addition to Lisa's new
mother-in-law Yvonne, there was Bryan's sister Denise, plus
Bryan's sister in law. The other dozen or so women were from
SSQQ. Marla said that Cher did a great job. They had so much
fun, the event lasted three hours.
Monday: The following day, June 25, something
a little out of the ordinary did
happen. Dating back to a
year ago, I have been asking Bryan to conduct tryouts for
his class. It is my opinion that some people move up
to his class too fast and get in
over their heads. Since
Bryan has a big heart - not a bad thing -he
is incredibly patient with every student.
Bryan works hard to catch them up if there is a gap
in their training. Unfortunately I worry that his kind heart
means that sometimes the pace of his Super-Advanced
Martian Whip class slows down a
bit.
At the studio on June 25, I brought up the subject of
tryouts up again before class started. Bryan heard me out,
then told me he preferred to continue to doing things his
way. And that's exactly how we left it. I said my piece and Bryan
said his. I decided it was his class.
If he is the Director, then I should respect his
opinion. Then I left because it was time for class to start.
It really wasn't that big a deal. If you don't believe me,
there were at least three witnesses to the conversation,
including Lisa, Bryan's friend Amy as well as Bryan's lovely
mother Yvonne. To my mind, I swear I thought the
conversation ended amicably. As you will see in a later
email, maybe not. Maybe this was the reason Bryan quit.
The studio took a break for the July 4th Holiday
Week. It was time to refinish the floors. Over
our week's break, there were no emails. There was, however,
one event that took place.
Phone Call: One morning out of the blue I received a phone call from
Bryan. I don't remember the date because it wasn't that big
a deal. Bryan was calling to ask permission to run a
Saturday morning West Coast Swing workshop at the studio.
Bryan said there was a new dance teacher in town named
Samantha Buckwalter. Bryan wanted to teach the workshop with
her. I was completely amenable to his suggestion. In fact,
this looked like an opportunity to put some more money in
Bryan's pocket.
With the baby on the way, I figured every dollar would help.
Rather than split the proceeds 50-50 as we had in the past,
I offered to change the split to 40-60 with Bryan and
Samantha taking the lion's share. Bryan seemed very pleased.
I told him to email me the details and I would publicize the
event in the next Newsletter. That's how the call ended.
Sunday: On
July 8th, the studio swung back into action. The first
thing I saw was Bryan's CDs from practicing at the studio
that morning. Things seemed normal to me.
Monday:
On Monday, July 9,
the hammer fell.
LETTER EXCHANGE FIVE
-----Original Message-----
From: Bryan Spivey
Sent: Monday, July 09, 2007 5:50 AM
To: rick archer
Subject: leave of absence
Hey Rick,
I wanted to take a leave of absence after the month of July.
Lisa and I are extremely busy through out the week and we
need to have more time at home, especially when our baby
comes around.
Sincerely, Bryan
RICK'S NOTE: I was stunned.
Where did this come from? It made
no sense. I felt completely, totally unprepared for
this.
Yesterday on Sunday Bryan had been at the studio
doing his job. Now at 5:50 AM on Monday
morning, he was asking for an indefinite leave of
absence.
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Normally when trouble is
brewing, you see it coming. Not this time. This was
a lightning bolt.
I had absolutely no one to cover Bryan's
class!
If you remember back to EMAIL EXCHANGE TWO, Bryan
could not find a single substitute
he considered capable of taking his place for one day.
If Bryan couldn't find anyone
to substitute for him, just
exactly who was I supposed
to get to replace him with?
Why didn't he take
responsibility for finding his own replacement?
Plus the word 'indefinite' was very threatening.
Anybody can
hold out for a month or two and plug the gap. But
'indefinite' had an ominous feeling about it.
With the baby coming, Bryan needed to be with Lisa as
much as possible. I understood that. But
who could take his place? It is one thing to find a
substitute for a junior instructor, but Bryan was the head
of the program.
Bryan's decision was very difficult to accept. I had
a business to run and I depended on him.
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LETTER FIVE REPLY
-----Original Message-----
From: Rick Archer
Sent: Monday, July 09, 2007 6:57 AM
To: Bryan Spivey
Subject: RE: leave of absence
I can spare you for one month if you get a substitute. Any
longer than that is out of the question.
Other SSQQ dance instructors have successfully managed to have
children and keep their careers, especially the male
instructors.
You have something in common with Jim Coulter, Daryl
Armstrong and Ben Liles. All three men met their wives here
at the studio and helped their wives have children without
needing to stop teaching one night a week.
Considering I have built this program around you for the
past four years, this would be quite a blow.
In fact, losing you will essentially terminate the whip
program at ssqq. Without your credibility, I do not see the
point to continue to fight alone. I would pull the plug on
every whip class.
LETTER FIVE REPLY
-----Original Message-----
From: Bryan Spivey
Sent: Monday, July 09, 2007 5:40 PM
To: Rick Archer
Subject: RE: leave of absence
The men you mentioned were obviously able; I am not.
You can't compare them to me, this is a case by case
situation. My job at SSQQ is not my career. I am teaching at
SSQQ because I want to, not because I have to. Telling me
that I cannot take a leave of absence is not your decision.
Lets clarify - if you pull the plug on the whip program, it
is your choice. Do not try and put the blame on me for your
actions. I will surely miss all the students and friends I
have taught over the past 5 years at SSQQ, but I would also
bet they would understand that life happens.
I do not agree with your new idea of making Martian a class
students have to qualify/try out for. It makes someone the
bad guy and you want to put that stamp on me...I dont care
for that...I will not turn students away. Im here to teach
them to get better; you are preventing me from teaching
them.
This is not the reason why I am taking a leave of absence. I
told you my reasons in my previous email, and I am standing
firm to my decision.
RICK'S NOTE: I
can't say Bryan was wrong for putting me in my place. Once I
cooled down, I realized how stupid that statement was.
I wasn't going to terminate the whip program if he left, but
at the time I wrote it, I was so frustrated that's how I
felt.
I did know this: without an adequate replacement for
Bryan... and not one name surfaced in my mind... it would be
a huge struggle to overcome his 'indefinite departure'.
Bryan was the
Director of our Program because he was a dance champion.
Not only was he a Texas State Dance Champion, Bryan was
poised to be a national dance figure. His prodigious
talent was along the lines of "once in a lifetime".
How exactly do you replace a Champion?
LETTER FIVE REPLY
-----Original Message-----
From: Rick Archer
Sent: Tuesday, July 10, 2007 9:07 AM
To: Bryan Spivey
Subject: RE: leave of absence
Bryan, you have made a commitment to lead what is your whip
program to success. Your job is to build a program here at
this studio AS YOU PROMISED TO DO.
I have initiated tough changes at your request and taken a
great amount of heat in the process.
And now you say essentially you
are unable to teach one night a week.
Now I have whittled it down to three men and three women who
work as a team. You are the leader of that team.
Last night you witnessed forty people practicing WCS in Room
1. This is exactly what you have been hoping for. This is
the result of hard work on the part of three men and three
women. But you are the Star
and the leader. With that position comes the
responsibility to lead.
Your INDEFINITE ABSENCE would cripple this momentum.
If you think your wife needs you, yes, she does. But this
dance program needs you too. We need your leadership.
I ask you to reconsider. It is ONE NIGHT A WEEK. Don't burn
your bridges because you are so stubborn you think I am
pushing you around. I push hard because I depend on you,
Bryan. I need your help.
If you wish a compromise, then I ask that you promise to
limit your absence to two months and pick your substitute
and train them. Announce to your class who the substitute is
and how long you plan to be gone. That is the professional
thing to do.
One more thing. Your leave of absence needs to include SW
Whip. If I find you continue to teach at Southwest Whip
during your absence, I will be compelled to deal with this
matter seriously. It will basically mean you believe your
job is there, not here. I gave you permission to teach there
at your request because you promised never to hurt me. I can
accept dual loyalties; I cannot accept one-sided loyalties.
Think carefully, my friend. Please do not turn your back on
us.
LETTER FIVE REPLY
-----Original Message-----
From: Bryan Spivey
Sent: Tuesday, July 10, 2007 5:44 PM
To: Rick Archer
Subject: RE: leave of absence
Rick:
I am sending you my resignation via this email. Thanks for
letting me be a part of your SSQQ Whip program and teaching
at your studio for over 5 years. I have enjoyed my time at
SSQQ, and I will miss everyone. Lisa and I can finish the
month of July if you like.
RICK'S NOTE:
Just like I did not see the first
letter coming, I did not see his resignation coming either.
I was in shock AGAIN!
I went back to Bryan's first email to read it a second time.
Did I miss something?
"Lisa
and I are extremely busy through out the week and we
need to have more time at home, especially when our baby
comes around."
Busy throughout the week? Busy
around the house? How many Dance Directors resign from
a two-hour a week commitment and a future position as head
of the largest dance studio in Houston to do house chores?
Was I missing something here?
It was very difficult for me to accept
that was Bryan's real reason.
People here at SSQQ depended on Bryan. He was going to turn
his back on a two-hour commitment once a week because he was
busy at home?
If I had to guess, Bryan resigned
because he didn't want to argue with me about teaching at
Southwest Whip on Wednesdays. It was the only
explanation that made any sense to me.
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In a weird way, the first thing I
thought of was Jeff Skilling, the former CEO over at Enron. Just four
months after Skilling quit as head of Enron for no
apparent reason, the entire business collapsed.
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The entire
business community had long heard rumors there was something
fishy going on over at Enron.
People assumed Skilling knew something horrible, but
wouldn't tell them! Now the business community
suddenly grew suspicious. The crisis was started by a
loss of confidence. They didn't trust Enron any more.
What did Skilling know that he wasn't saying?
Without Skilling to shore up Enron's reputation,
banks suddenly stopped lending Enron cash for the
short-term.
The avalanche started all because Skilling's
unexplained departure hinted that Enron was hiding
something!
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Who in the world was going to believe
me when I told them the Crown Prince of SSQQ had resigned to
do house chores?
Bryan had just gone Jeff Skilling on me. New Fathers
are supposed to earn money, not quit their jobs.
Heck, even I didn't believe Bryan. Who was going to believe
me?
Maybe Bryan had resigned in anger. If anyone can
understand a temper, it's me. Maybe if I left the door
open, we could smooth this out.
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LETTER FIVE REPLY
-----Original Message-----
From: Rick Archer
Sent: Tuesday, July 10, 2007 7:44 PM
To: Bryan Spivey
Subject: resignation
Bryan, I do not accept your resignation. At least not until
you give me the courtesy to explain what is REALLY bothering
you. This stays btw you and me. I just want to know what's
behind your anger.
After you tell me the truth and show me the respect I
deserve, then we will proceed from there.
RICK'S NOTE:
You may have
noticed I promised Bryan I would keep it between him and me.
I meant that. But Bryan never took me up on my offer
to explain the situation candidly.
In addition, Bryan's next email effectively removed that
offer from the table.
LETTER FIVE REPLY
-----Original Message-----
From: Bryan Spivey
Sent: Wednesday, July 11, 2007 6:41 AM
To: Rick Archer
Subject: Re: resignation
Rick:
I am resigning. Due to the hostility of your emails, I am
under the impression that you do not want me to finish the
month of July. If you want to talk to me, we can talk in
person.
RICK'S NOTE:
Two days and a half days passed.
Even though I had a Newsletter to send, I was deliberately
waiting as long as I could.
I was ready to throw in the towel and send out the
Newsletter on Friday the 13th, but my friend Cher asked me
to hold off and give Bryan one more try.
So I phoned Bryan at 5:45 pm. Unfortunately there was
no answer (nor did I get a call back).
It was time to go to the studio. Honoring my promise
to Cher, I decided to try one more email. As Cher
intimated, "Don't ever close the door on diplomacy."
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LETTER EXCHANGE SIX
-----Original
Message----- From: Rick Archer Sent: Friday, July 13, 2007 5:52 PM To: Bryan Spivey Subject: what's the status of your resignation?
I tried calling, but no answer.
I still remain totally in the dark as to your situation. No
one resigns without a reason. At this point my only guess is
it has something to do w SWWC, but I cannot imagine you
would burn a bridge as valuable as SSQQ unless there was a
good reason.
I am not going to try to change your mind, but I would
appreciate at least knowing what the problem is.
LETTER
SIX REPLY
-----Original Message----- From: Bryan Spivey Sent: Friday, July 13, 2007 8:11 PM To: Rick Archer Subject: Re: what's the status of your resignation?
Do you still want me to finish up the month of July? If so,
please respond. If I do not receive a response by Monday, I
will assume that you do not want Lisa and I to finish the
month of July.
Rick, it has to do with scheduling for my family.
It has nothing to do with SWWC. I do not wish to go into
detail on email, If you like, we could chat about sometime
this weekend, or at Starbucks on Monday.
LETTER SIX REPLY
-----Original Message----- From: Rick Archer Sent: Saturday, July 14, 2007 8:13 AM To: Bryan Spivey Subject: RE: what's the status of your resignation?
I have to be honest, Bryan. I am too depressed about this to
do Starbucks.
Blood is more important than business; that I understand.
So I will take your word for it and leave it at that.
In a roundabout way, you have answered the most important
question anyway.
The rumors are going crazy and people out there are
badgering me to know what I did to chase you away.
If it makes you feel any better, you are very popular here.
As the word gets out, I am dealing with a potential
rebellion.
No one believes that you would quit a two-hour a week job
unless I did something terrible to deserve it. They don't
trust me when I keep swearing I didn't do a thing. One
instructor walked away from me in mid-sentence last night
shaking his head in disbelief. ………………
As for your question about Monday, there is no reason to
come to the studio on Monday; it is just too awkward. I will
refund those who want one.
Most of your students know where to find you over at
Southwest anyway, so there is no reason to put you or me
through that ordeal for three weeks.
And, cruel as it sounds, I can begin the healing process
faster if you stay away.
Bryan, don't feel guilty. Losing you hurts like hell. It
will be impossible to replace a champion like you, but as
long as people don't get angry at me for shoving you out the
door, then we will eventually figure something out.
I will be happy to pay you and Lisa for the remainder of
July if you need the money.
Good luck and I guess I will see you around.
RICK ARCHER'S
NOTE: On Monday, July 16, I showed up and merged
Bryan's class with mine. I told them all
the bad news.
There was a great deal of sadness and several
long faces, but everyone was a good sport about
this reversal of fortune.
I promised each and every person that I had done
everything possible to persuade Bryan to change
his mind. They must have believed me
because not one person asked for a refund.
At some point, I will be criticized for printing
these emails. Let me save you the trouble
of emailing me on this issue. I have
published the emails for one specific reason - I
have a Reputation to protect.
I understand that Bryan may feel awkward about
seeing his mysterious resignation dealt with
publicly, but he needs to understand that I have
60 people who work for me, thirteen hundred
students a month who take classes here, and
14,000 people on the SSQQ email list who need to
see beyond the shadow of a doubt that I do my
level best to treat people fairly.
And that is the entire point of our eight
chapter essay on Reputation.
Be it a
small arena or a large arena, if
your Reputation is attacked and you don't speak up EFFECTIVELY in
your own defense, you will get hammered in the court of public
opinion. So you better speak up.
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CURIOUS FOOTNOTE
PHONE CALL FROM BRYAN
SPIVEY to RICK ARCHER:
Monday, July 30, 2007 10:13 am
"I have heard you are writing a story
about me full of inconsistencies. I am calling to warn
you I have contacted my lawyer..."
(RICK'S NOTE: Based on
his tone of voice, I hung up at this point without a word.
Bryan did not call back. This had been the first
contact I had with Bryan since the last emails on Friday the
13th of July.
I found Bryan's July 30th phone call to be most peculiar.
You have read my article. What do you suppose he was worried about?
TIMELINE
Friday, July
13 -
I finished the story you have just
read on July 13th.
After
reading it, my friend Cher suggested I talk with Bryan
one more time. "Don't ever close the door on Diplomacy!"
Friday, July 13 -
Bryan's final
email received.
Saturday, July 14 -
Added Bryan's final
email plus my reply to story.
Monday, July 16
-
I made an announcement to Bryan's former class of his
resignation.
Tuesday, July 17
-
Added
RICK ARCHER'S
NOTE
to the
story.
From July 17
to July 30, there was no contact between Bryan and myself.
For all intents and purposes, my story was finished on the
the 17th with the addition of RICK ARCHER'S NOTE.
From that point on, the
story stayed completely untouched for these two weeks.
Meanwhile, I thought about whether I really wanted to
publish it or not.
Monday, July 30, 2007 10:13 am
Phone call from Bryan regarding
his attorney.
After
hanging up, I was curious why Bryan would be concerned about a story I
had not made public.
I had not published the story for a specific reason - I was
having second thoughts about saying anything. I still
had a soft spot for Bryan; maybe the story did not need to
be printed. I would really rather not take a chance of sabotaging any
future that Bryan and I might have.
Plus I wasn't mad at Bryan any more. It is true
that Bryan had left me hanging. There wasn't
anyone else on the SSQQ Staff that could step in at a
moment's notice. Nor was it easy merging two
classes with vastly different levels of experience.
So I will admit I was shaky taking over Bryan's class
the first night after he quit (JULY 16). I had a right
to be nervous - I had not taught Martian Whip since
2002.
Fortunately I had an ace in the hole - Cher Longoria, my
assistant. Cher was an enormous help. With
Cher keeping me propped up, I made it through the first
class. Then I began to get my sea legs back. With
Cher's help, my class responded to my leadership and
people were starting to adjust to me taking his place.
Suddenly the new 'merged' class begin to click.
The new quarterback was completing passes! People
were learning and laughing. For the month of July,
the attendance was excellent. We finished out July
on a high note. (By the way, if you were in that
class, thank you for giving me a chance)
Now that much of the damage of Bryan's departure had
been healed, why bother stirring up trouble? Therefore, in the following two weeks, I had more or less
decided not to publish this story.
But Bryan's
July 30 lawyer phone call changed things.
Bryan was worried about
rumors ("inconsistencies in the story"). How would he
know there were inconsistencies? The story wasn't
even published! At that point in time, only four
people had read the story - Rick, Marla, Cher, and
Robert.
I might as well share the story for his
sake as well as mine. Why not? Every word
is true.
Normally when people are threatened with legal action,
they run back and re-read everything they said. I
published this story on August 2 without bothering to
re-read a word I said.
Yes, everything written here in the blue area titled "Curious
Footnote" was written after Bryan's July 30 phone call.
But everything about Bryan before the Blue Area was written
before Bryan's July 30 phone call. In fact, it was finished
on July 17th and just sat there awaiting my final decision.
Now, even though Bryan has threatened legal action, I give you my absolute
word that not one comma, sentence, phrase, word has been
added, changed, or deleted after the phrase "On Tuesday, July
10th, I received these two messages:"
and before CURIOUS FOOTNOTE.
Note: on August 3, I did make one
addition. After reading the story, someone told me
what I said about Jeff Skilling had confused him.
So I added the passage:
The entire business community had
long heard rumors there was something fishy going on
over at Enron.
By the way, along the lines
of Enron, I am not hiding
anything. What you
see in the article above is
exactly
the way it came down. There are no missing phone
conversations, no missing fights at the studio.
Nada. Nil. Zip. When Bryan said he was taking his
leave of absence, I was stunned out of my mind.
Things were going good; why leave now?
I was so depressed at Bryan's decision to leave for
'household chores' that I wanted to shut the whole damn
Whip Program down right on the spot. I felt total
despair at that moment. I am sure I felt the same
way the Enron people did when Skilling quit - abandoned.
So if I am
not hiding anything - and I repeat that I am not - then what
is Bryan so worried about?
I do not know why Bryan quit. I do not accept his
written reason. I find his reference to Starbucks to
be a clear indication that he would rather not share the
real reason in print.
I have always done my best to treat Bryan fairly. I
won't lie - I was deeply disappointed by his departure.
However I'm over it. I have no axe to grind.
Live long and prosper, Bryan.
I am okay because I got what I wanted - a successful Martian
class. That's all I care about. When Bryan
headed for the Exit Door, Cher promised me things would work out
fine and so did Marla. It turned out they were right -
I had a great time teaching Martian Whip in July. The
students were wonderful to me.
By the way, I was not mad when I hung up on Bryan.
Actually, I hung up on Bryan for his sake, not mine.
Given the way the conversation started, I feared he was
about to say things he might regret.
Bryan might
want to cross back over the SSQQ bridge some day. And
I might want to let him.
RA, 08-02-07
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Note: This next section has nothing to
do with Bryan. It is basically an open to letter to the
Houston Dance Community regarding the status of SSQQ Dance
Studio.
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WHAT DOES THE FUTURE
HOLD FOR SSQQ?
Question:
"Rick, I am getting a lot of questions, more
and more, by the way, people asking me what SSQQ is going to
do when your lease is up. The word has gotten around very
well. I have been answering them pretty much with what you
told me on our last conversation and that is: You haven't
made any final decisions. You would like to find a place on
I-10 or a place that is central to most of Houston and easy
enough for everyone to get to without much difficulty."
Rick's Reply:
The SSQQ lease is officially up on May 1, 2010.
Unfortunately, due to what I perceive as lack of
support on the part of our
current
landlord, it may behoove us to move
sooner than that if we can find a good place to
move.
SSQQ does not require a highly visible
location. Thanks to the Internet and maps, any
place tucked away in a hidden corner of Houston will
do just fine as long as it is near a freeway or
centrally located. I would prefer to say near
I-10. Perhaps there is a spot in Spring Branch
that will work out perfectly.
Nor does this place have to be pretty.
It can be an old church, an industrial park or an
old supermarket. As long as we make it pretty
inside, it can look like a barn on the outside.
What or new location does need is PARKING.
Lots of it. Parking has become our biggest
headache as SSQQ continues to grow and grow
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So I am therefore authorizing the entire Houston
community to start looking on my behalf.
I have no
desire to retire. I am 57. But like many
people my age, my patience begins to wear thin.
The constant headaches of the job are starting to
get to me. Having an ssqq student's car towed
by Radio Shack in my own parking center on
July 15th is a dark omen that the situation at my
current location continues to deteriorate.
The fact that my students tolerate these parking headaches
and still take classes at SSQQ is a clear signal to
me just how loyal you all are to SSQQ. You all
amaze me with your determination to overcome every
obstacle to get to SSQQ.
However, a word of warning. Hang on to your
hats, buckle your seat belts, and most of all read
the tow signs - the parking situation could get
worse.
Haya Varon and Jacob Varon, my landlords who also
own the hospital next door to us, have shown a total
disregard for any harmony by posting Tow Signs
throughout the parking lot. They have
currently not only pitted one shop owner against the
other in a struggle for parking spots, they have
also confiscated at least a dozen parking spaces
that used to be available to SSQQ students for their
own hospital. Given that atmosphere of
hostility, I am ready to leave when the right spot
appears.
I am not open
to selling the studio, but I am open to acquiring a partner, especially to buy
a new location. For example, anyone wishing to open a night
club or restaurant with dinner dancing would be
assured a built-in audience with an SSQQ
affiliation.
Or someone with a day-time business could share the
cost of the building... we would take over at night.
There are many directions to go. I can buy or
I can lease.
Who knows what the future holds. But if you
have a good idea, this is a good time to express it.
DO I
STAY OR DO I GO?
There are three reasons I prefer to stick around.
It appears people trust my leadership. So in
that sense you have given me the opportunity to
lead.
I became aware of this last Sunday when 80 people
followed me into the parking lot to successfully
rescue the car being towed by Radio Shack.
I became aware of this on Monday night when not one
person questioned my word when I said I was not
responsible for the disappearance of Bryan Spivey.
That kind of trust reflects 30 years of running a
good business. SSQQ is a unique and special
place with very unusual traditions. So I wish
to remain on the scene to make sure the legacy of
SSQQ is handed to the right man and/or woman.
Second, Marla Archer has shown phenomenal leadership
in organizing the cruises. I cannot tell you
how proud I am of the job she does. Next year
we are going to the Greek Isles and someday we are
going to take cruises anywhere you ask us to go.
As far as I am concerned, these cruises are a big
part of the future of SSQQ.
Click here if
you would like to read a recent story I wrote a
story about this subject.
Third, I always enjoy writing stories on the Internet.
I will keep writing
if you promise to keep reading. As Leroy Ginzel said
to me recently, "Rick, don't go anywhere. No
one can write a Newsletter like you can. I got
new reading glasses just so I could read one of your
stories that was in small print."
I understand that I am basically too grouchy to ever
be Jimmy Stewart in "It's a Wonderful Life", but I
am aware that my solid Reputation, temper, warts and
all, is a uniting force in the dance community.
When I give you my word on something, lots of people
seem willing to take my word for it. That is a
good thing.
By the way, this summer I have just marked the 30th
anniversary of my teaching career. It's been
quite a ride so far and I look forward to adding
exciting new chapters as well.
This article on Reputation, by the way, is a
culmination of all the lessons I have been given
over the years. I hope you enjoyed reading
each chapter.
And if you haven't read each chapter, as a
favor to me, please do read. I think it is the
best piece of writing I have ever done.
I thank all of you for your continued support.
Rick Archer
July 2007
please send comments to
dance@ssqq.com
NEXT STORY:
The Curious Christmas Tale of Victoria
Osteen
On December 20, 2005, Victoria Osteen
(from the Lakewood Church) appeared to lose her temper in a
very public setting - an airplane that was about to depart.
We
will study how this incident reflects on the theories
brought forth in the Thomas Friedman article.
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